A comprehensive diagnostic of your centre’s digital enrolment funnel — covering CTAs, CRM, tour booking, and user journey — with a clear actionable roadmap to plug the leaks and maximise conversions.
Step 3 — CRM, Tour Booking and Sales Process Audit
Description
Stop Losing Enrolments to a Clunky Enquiry, Tour and Sales Processes.
Driving traffic to your website is only half the battle. If finding the “Book a Tour” button is a struggle, or follow-up emails are falling through the cracks, you’re losing perfect-fit families to the centre down the street. Our comprehensive audit diagnoses every leak in your enrolment funnel and delivers a clear, actionable roadmap to fix it.
What’s Included:
- End-to-End User Journey Evaluation — We walk in the shoes of a prospective parent, testing the flow of your website.
- Call to Action (CTA) Review — We analyse the placement, design, and psychology behind your current CTAs.
- Current CRM & Backend Assessment — We review your existing CRM setup for efficiency and automation.
- Tour Booking System Stress-Test — We evaluate your current tour booking method for roadblocks.
- Best-in-Class System Recommendations — A detailed report on the latest CRM and Tour Booking systems for Australian childcare.
- Custom CTA Strategy — A step-by-step strategy to boost inquiry and tour booking rates.
